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Some MonTel clients cannot connect to the SQL Server or appear to hang on start up

The MonTel client (specifically MonTel32 and Notify32) may appear to hang on start up for a number of different reasons. This topics deals with the issue of failing to get a connection to and SQL database.

Other causes can be related to PABX.INI or DEFAULTS.INI settings. For more information on these and other issues see: What to check if the MonTel client won't start correctly.

The appearance of hanging will depend on various time-out values, see especially LoginTimeout in the [JetODBC] section.

In the end an error message resembling one of the following should appear depending of the type of user:

MonTel Administrators

 

Normal users.

 

The cause could be:

For a discussion of the use the SQL Network library in MonTel see: How to select up the correct MS SQL network libraries for MonTel on both the Server and Client.

For a more complete list of MS SQL Server connection issues see the database journal web site at http://www.databasejournal.com/sqletc/article.php/1569851.

On Windows 98 computers you may need to install the Client for Microsoft Networks.

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